All online orders can be collected at our studio in Cape Town. An email will be sent once the order is ready for collection. Whether it be by yourself, or by sending your own courier service to collect your parcel. This option will have no additional shipping charge and we will make sure everything is safely packaged and ready to go.
If a product is in stock, and we receive your order before 1pm on a weekday, we aim to get it out on the same day for delivery within 3-5 working days, depending on the area. During extremely busy periods like Christmas, or in unforeseen circumstances such as those caused by severe weather, we cannot guarantee the same dispatch and delivery schedule. If your order is time sensitive, please order in good time to avoid disappointment.
At Katmeleon Jewellery we pay special attention to the safe packing of your order. We inspect, secure and wrap every item of jewellery with the utmost care. Each piece get thoroughly inspected for any manufacturing flaws. It is packaged immediately after the manufacturing has been completed, to ensure the piece is air tight.
At the moment we only ship locally, but are working on having international shipping available. For custom shipment requests please drop us an e-mail and we will see what we can arrange. firstname.lastname@example.org